Innovative Customer Experience
ClientServicePlus is a Client Service Management application designed for public service organizations, businesses, and NGOs to effectively engage their customers and to manage complaints and feedback.
It comes with a mobile responsive and user-friendly dashboard to track all complaints. ClientServicePlus creates a virtual system of your organization linking every department or unit of your organization so that complaints are directed to the right duty bearers for feedback.
We offer Call Centre Services manned for clients. Our center is manned by experienced customer service agents. ClientServicePlus comes with a secure online complaint portal for the public (customers/citizens) to send complaints to their service providers and receive timely feedback.